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Useful links, info, questions and answers


Useful links Questions and answers
Calculator used for calculating staff leave entitlements
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Useful links

Whether it's our security and technical overview, or our terms and conditions, below are our most sought pages when taking an account with WhosOff.



Questions and answers

Here's a list of the most common questions we are asked, but, if you don't find the answer you're looking for, feel free to get in touch with our support team.


How long is the free trial?
Up to 8 weeks, with full access to all features and no credit card required.
Are there any limitations during the trial?
No. You can explore the entire system without restrictions.
What happens after the trial ends?
ou can continue on a month-to-month plan by adding payment details. If you choose not to continue, just notify the support team.
Can I extend the trial?
Extensions aren’t standard, but if you need more time, contact support to discuss options.
What is leave management?
It’s the process of coordinating all types of employee time off—like holidays, sick leave, and parental leave—using a centralised system.
What types of leave can I track?
WhosOff supports annual leave, sick leave, TOIL (time off in lieu), maternity/paternity leave, compassionate leave, unpaid leave, personal appointments, and more.
Can I customise leave types?
Yes, you can create custom leave types and set visibility, approval requirements, and whether they affect leave allowances.
Can I restrict leave on certain days?
Yes, you can block out specific days (e.g., public holidays or peak periods) and prevent overlapping leave among key staff.
Can I enforce leave policies?
Absolutely. You can set rules for carryover, minimum staffing levels, and staff-to-staff leave restrictions.
Does it support TOIL and overtime?
Yes. Staff can log overtime, and you can choose to convert it into additional leave.
Can I generate leave reports?
Yes. WhosOff offers reporting tools to help you track leave trends, monitor absenteeism, and support HR decisions.
Does it support Bradford Factor scoring?
Yes, which helps monitor frequent short-term absences.
Is WhosOff easy to use?
Yes. The platform is designed for quick setup and intuitive navigation. Most users can get started in under 2 minutes.
Are mobile apps available?
Yes, free iOS and Android apps let staff request and manage leave on the go.
Can I import existing staff data?
Yes. You can bulk import staff using a spreadsheet during onboarding.
Is there support for custom branding?
Yes, you can apply your company’s branding to the WhosOff interface.
Is the platform cloud-based?
Yes. WhosOff is fully cloud-based, accessible 24/7 from any device.
How much does WhosOff cost?
Pricing ranges from £0.95 to £1.45 per user per month, depending on your plan.
Are there long-term contracts?
No. After the trial, you’re on a rolling monthly contract with no long-term commitment.
What payment methods are accepted?
Credit and debit cards are accepted. For companies with over 50 staff, alternative payment methods may be arranged.
How do I cancel my subscription?
You can cancel at any time by emailing the support team. A 30-day notice is required.
What support options are available?
Free telephone, email, and live chat support are included with every account.
Is there a knowledge base?
Yes. WhosOff provides an extensive knowledge base with guides and FAQs.
Does WhosOff integrate with other tools?
Yes. It offers calendar feeds for Outlook and Google, and has a dedicated API for deeper integrations.
Is the platform secure?
Yes. WhosOff is ISO27001:2013 certified for information security.
What is the Staff Hub?
It’s an add-on feature that lets you manage employee records, track documents, and store personnel data

Got any questions? Contact our dedicated support team
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Useful links image: "Yellow Die-cast Miniature Van on Brown Sand", by Nubia Navarro (nubikini) [Pexels.com]
Questions and answers image: "Woman filling job application form in office with boss", by Sora Shimazaki [Pexels.com]
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