What can I find in the WhosOff support centre?

The WhosOff support centre provides access to the full knowledgebase, including guides, FAQs, troubleshooting articles, and setup instructions. You can browse categories or search for answers to help you get the most from your WhosOff account.

How do I search the WhosOff knowledgebase?

You can search the knowledgebase using the search bar at the top of the support page. Simply enter a keyword or phrase to find relevant articles, guides, and help topics.

What support categories are available?

Support categories include Getting Started, Leave, Overtime, Reporting, Public Holidays, Bulk Options, Rules and Restrictions, Administration, Staff Hub, Account and Billing, 3rd Party Integrations, and Security and Technical topics.

What are the most common support questions?

Popular support topics include subscribing to calendar feeds in Outlook, Google Calendar, and Office 365, resetting or requesting a new password, setting up your WhosOff account, logging in with Google, managing leave as an approver, and handling year-end leave processes.

How do I reset or request a new WhosOff password?

WhosOff does not reveal passwords for security reasons. You can request a new password through the login page, and super users can reset passwords for employees through the admin tools.

How do I subscribe to a WhosOff calendar feed?

You can subscribe to your WhosOff calendar feed using Outlook, Google Calendar, or Office 365. The support page includes step-by-step guides for each platform to help you set up your feed correctly.

How can I contact the WhosOff support team?

You can contact the WhosOff support team by phone or email. Support is available Monday to Friday, 9am to 5.30pm. Contact details are provided on the support page.

What should I do if I cannot find the answer to my question?

If you cannot find the answer in the knowledgebase, you can reach out directly to the WhosOff support team for assistance. They can help with setup, troubleshooting, and account-related queries.

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WhosOff Knowledgebase

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Search through our knowledgebase using the form below, or scroll down and browse our knowledgebase articles, if you're unable to find an answer to your query here, contact our support team.

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Getting Started
13 articles

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Leave
17 articles

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Overtime
6 articles

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Reporting / Reports
5 articles

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Public / Bank Holidays
4 articles

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Bulk Options
11 articles

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Rules & Restrictions
3 articles

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Administration
28 articles

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Staff hub
7 articles

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Account / Billing
4 articles

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3rd Party Integrations
16 articles

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Security & Technical
5 articles

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